Terms of Service
Effective November 9, 2026 · Last updated November 9, 2026
1. About these terms
These terms apply to this website and to the services provided by Lumio Labs LLC ("Lumio Labs", "we" or "us"), 1209 Mountain Road PL NE, STE R, Albuquerque, NM 87110, United States. By using this website or accepting a quote from us, you agree to these terms. If you do not agree, please do not use our website or services.
2. Our services
We provide custom iOS app development for individuals and businesses. This can include planning, interface design, development, testing, in-app purchase setup, App Store submission and updates after launch. The exact work for each project is described in a written quote listing the scope, price, schedule and payment dates. If a quote conflicts with these terms, the quote applies.
3. Quotes, prices and taxes
- All prices are in US dollars (USD).
- An app prototype costs $99 USD per prototype and includes up to 3 rounds of revisions. A revision round is one set of changes you send us together. Extra revisions are quoted separately before any work is done.
- Full custom apps are priced by written quote.
- Quotes stay valid for 30 days unless they say otherwise.
- The total in your quote is the total you pay for the agreed scope. There are no hidden fees.
- Prices do not include taxes unless the quote says so. If a tax applies, it is shown on your invoice.
4. Payment
After you accept a quote, we send invoices on the dates it lists. Invoices are paid online by card through Stripe, which accepts major cards including Visa, Mastercard, American Express and Discover. Stripe processes your card details on its secure, PCI-compliant systems. We never see or store your full card number.
5. Delivery and acceptance
All our services are delivered digitally. Our Delivery Policy explains how and when work is delivered. After each delivery you have 30 days to tell us if the work does not match the agreed scope.
6. Changes to a project
Changes to the scope, price or schedule must be agreed in writing before the work starts. Email is enough. If a change affects the price, we send you an updated quote first.
7. Your responsibilities
- Give us the information, content and access the project needs.
- Confirm that you own or have permission to use any content, names, logos or materials you send us.
- Keep your own Apple Developer account if you want your app published under your name.
- Make sure your app's idea and use follow the law and Apple's App Store Review Guidelines.
Delays in providing what the project needs may move the schedule.
8. Projects we do not accept
We do not build apps or features that:
- break any law, or help others break the law;
- copy or misuse another person's or company's trademarks, copyrighted work or private data;
- contain malware, spyware or hidden tracking, or are designed to deceive users;
- offer adult content, or gambling without the required licenses;
- would break Apple's App Store Review Guidelines.
We may decline or stop any project that falls into these categories. If we stop a project for this reason, we refund any paid work we have not yet done.
9. Export and sanctions restrictions
Our services are subject to United States export control and sanctions laws. We cannot work with people or organizations located in countries under comprehensive US embargoes, or listed on US government sanctions lists. By accepting a quote, you confirm that neither applies to you.
10. Who owns the work
When you have paid in full, you own the custom code and designs we created for your project, unless your quote says otherwise. Third-party and open-source components stay under their own licenses. We may keep general know-how and reusable tools we had before your project.
11. Confidentiality
We keep your project details and business information private and use them only to deliver your project. We will sign a separate confidentiality agreement on request. We do not show your project in our portfolio without your written permission.
12. Apple and the App Store
Apple decides whether an app is approved for the App Store. We prepare your app to meet Apple's guidelines, but we cannot guarantee approval, rankings, downloads or sales.
13. Fixing problems
If delivered work does not match the agreed scope, tell us within 30 days of delivery and we will correct it at no extra charge. Beyond this promise, the services are provided as they are, to the extent the law allows.
14. Limit of liability
To the extent the law allows, our total liability for a project is limited to the amount you paid us for that project. We are not liable for indirect losses, such as lost profits or lost data. Nothing in these terms limits rights you have under consumer protection laws that cannot be limited.
15. Cancellation and refunds
You may cancel a project at any time by emailing us. Our Refund and Cancellation Policy explains what is refunded.
16. Promotions
We do not currently offer discounts, promotions or free trials. If we offer one in the future, its conditions will be written in your quote.
17. Using this website
You may use this website to learn about our services and contact us. Please do not try to disrupt the website, access it in unauthorized ways or copy its content for commercial use. The text, design and logo of this website belong to Lumio Labs LLC. Links to other websites, such as the App Store, are provided for convenience, and we are not responsible for their content.
18. Apps published by our founder
The apps shown on this website are sold on the App Store by Hamza El karmouni, and Apple handles their purchases. Their use is covered by the terms linked from each App Store listing, and these terms do not apply to them.
19. Disputes and governing law
If you have a problem with our work or a charge, please contact us first so we can try to fix it. These terms are governed by the laws of the State of New Mexico, United States.
20. Changes to these terms
We may update these terms and will post the new date on this page. Changes do not affect a quote you have already accepted.
21. Contact
Lumio Labs LLC, 1209 Mountain Road PL NE, STE R, Albuquerque, NM 87110, United States. Email [email protected] or call +212 682 227 197.